Legal
Privacy Policy
Last updated: 1 June 2026
AutoDrive Australia Pty Ltd ("AutoDrive", "we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
1. What Personal Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and postal address
- Vehicle enquiry details and purchase history
- Financial information as required for vehicle sales (collected separately and securely)
- Website usage data including IP address, browser type, and pages visited (via cookies and analytics)
- Communications you send to us including enquiry form submissions
2. How We Collect Personal Information
We collect personal information in the following ways:
- Directly from you when you submit an enquiry, purchase a vehicle, or contact us
- Through our website when you browse our pages (via cookies and analytics tools)
- From third parties such as finance providers or compliance authorities, where relevant to a transaction
You are not required to provide personal information to browse our website, but certain features (such as enquiry forms) require it.
3. How We Use Your Personal Information
We use your personal information to:
- Process vehicle enquiries and sales transactions
- Communicate with you about vehicles, services, and promotions
- Arrange finance, compliance, and registration on your behalf where applicable
- Improve our website and services
- Meet legal obligations including those under the Motor Car Traders Act 1986 (Vic)
- Send marketing communications (only with your consent, and you may opt out at any time)
4. Disclosure of Personal Information
We may disclose your personal information to:
- VicRoads, the State Revenue Office (SRO), and other government authorities as required by law
- Finance and insurance providers where you request such services
- Compliance workshops and transport companies involved in delivering your vehicle
- IT and website service providers who assist us in operating our business (bound by confidentiality)
- Legal and accounting advisors as required
We do not sell your personal information to third parties.
5. Overseas Disclosure
In connection with importing vehicles from Japan, we may share limited vehicle-related information (not personal customer data) with overseas agents and auction houses. We do not disclose customer personal information to overseas parties except where required to facilitate a specific transaction you have requested, and we take reasonable steps to ensure appropriate protections are in place.
6. Cookies & Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to collect non-personally identifiable information about how visitors use our site. This helps us improve our website experience. You may disable cookies in your browser settings; however, some features of the site may not function correctly as a result.
7. Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure data storage, access controls, and encrypted communications where applicable. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Access & Correction
Under the Privacy Act 1988 (Cth), you have the right to access the personal information we hold about you and request corrections if it is inaccurate, incomplete, or out of date. To make a request, contact us using the details below. We will respond within 30 days. We may decline access in limited circumstances permitted by the APPs, and will provide reasons if we do so.
9. Complaints
If you believe we have breached your privacy rights, please contact us in the first instance. We will investigate and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.
11. Contact Us
For all privacy-related enquiries or to exercise your rights, please contact:
AutoDrive Australia Pty Ltd
📍 8 Walker Street, Braeside VIC 3195
📞 (03) 9999 9999
